Terms & Conditions

As a guarantee of our work, the company MEDIA SOLUTIONS ONLINE LLC offers a refund policy governed by the following clauses and conditions:

1. Reimbursement definition: Reimbursement is understood to be the operation by which an individual, agency or company receives back an amount of money or property that had previously been subscriber, in various circumstances.
2. Delivery time: The time stipulated for the delivery of the website is 5 to 7 business days.
3. Refund request deadline: The deadline for requesting a refund will be within 7 days of your purchase.
4. No refund after deadline: After the seven days mentioned in the numeral 3, there is no refund.
5. Causes for requesting reimbursement:
   • The website is faulty or damaged
   • The benefits were not obtained offered the sales consultant
   • The repair you requested did not resolve the problem
6. Scope of guarantee: The guarantee can only be exercised when the structures of our website present faults that prevent their normal use, and not for character problems staff.
7. Requirements to request a refund:
   • Present the receipt or proof of buys
   • Explain clearly and in detail the inconvenient
8. Notification: Notification will be provided to the interested party, of resolution of said request.
9. Approved refund: If the reimbursement is approved, will automatically process and apply a credit to your credit card or payment method original payment.
10. Bank processing: Once the transaction is done, you will need to review your account banking, taking into consideration that for this management the entity has a term to notify you.